Privacy Policy

Last updated: Thursday 23rd August 2026

1. Who We Are

Woolas Barn (“we”, “us”, “our”) is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Company Name: Woolas Barn
Registered Address: Woolas Barn, Appleton Roebuck
Yorkshire, YO23 7HT
Email: hello@woolasbarn.wedding

We are the “data controller” responsible for your personal data.

2. What Information We Collect

We only collect information that is necessary to run our business and provide our services.

a) Information You Provide

When you contact us through our website forms (powered by Gravity Forms), we may collect:

• Your name
• Email address
• Telephone number
• Company name
• Any information you include in your message

We use this information to respond to your enquiry or provide the services you request.

b) Marketing Information

If you sign up to receive our newsletter or marketing emails (via Klaviyo), we collect:

• Your name
• Your email address

We may also track whether emails are opened or links are clicked so we can improve our communications.

You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email.

c) Website Usage Information

When you visit our website, we automatically collect limited technical information such as:

• IP address
• Browser type
• Pages visited
• Time spent on our website

We use Google Analytics to help us understand how visitors use our site and to improve it.

3. How We Use Your Information & Our Legal Basis

We only use your personal data when the law allows us to. Most commonly, we use your data under the following legal bases:

• Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., subscribing to our newsletter).
• Contractual Necessity: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., using Google Analytics to improve our website).
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

We use your information to:

• Respond to your enquiries and provide quotes (Contractual Necessity).
• Deliver the services you have requested (Contractual Necessity).
• Send marketing communications, if you have opted in (Consent).
• Analyse website usage to improve our user experience (Legitimate Interests).
• Prevent fraud or unauthorized access to our systems (Legitimate Interests).

We do not sell or rent your personal data to third parties.

4. Who We Share Your Data With

We do not sell or rent your personal data. However, we share your information with trusted third-party service providers to run our business:

• Communication Tools: Gravity Forms (to receive your messages) and Klaviyo (to manage our email marketing).
• Analytics Providers: Google Analytics (to help us understand website traffic).
• IT Support: Our website hosting providers and technical support teams.
• Professional Advisers: If necessary, we may share data with lawyers, bankers, or auditors.

International Data Transfers Some of our external third parties (notably Google and Klaviyo) are based outside the UK, meaning their processing of your personal data will involve a transfer of data outside the UK.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we use specific contracts approved for use in the UK (such as the IDTA or the UK Addendum to the EU Commission’s Standard Contractual Clauses).

5. Cookies

Our website uses cookies to improve your experience.

Cookies help us:

• Understand how visitors use our website
• Measure website performance
• Improve functionality
• Track marketing effectiveness (where applicable)

You can control or disable cookies through your browser settings. You can also manage preferences through our cookie banner.

You can find out more about how Google uses your personal data by visiting Google’s Business Data Responsibility Site.

6. How Long We Keep Your Data

We keep personal data only for as long as necessary to:

• Respond to enquiries
• Provide services
• Meet legal or regulatory requirements

Marketing data is kept until you unsubscribe or withdraw consent.

7. How We Protect Your Data

We take data security seriously. We use:

• Secure hosting
• SSL encryption
• Restricted access controls
• Trusted third-party providers

While we take reasonable steps to protect your information, no internet transmission is completely secure.

8. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain types of processing (such as marketing)
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

You also have the right to complain to the Information Commissioner’s Office (ICO) at: https://www.ico.org.uk

9. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact our privacy compliance team:

Company Name: Woolas Barn
Compliance Officer: James Mills
Email: hello@woolasbarn.wedding
Address: Woolas Barn, Appleton Roebuck
Yorkshire, YO23 7HT